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AI in workflows

AI where it really matters. With before/after KPIs.

No magic. Concrete use cases on customer care, documents, forecasting and team copilots. Your data stays yours.

−45%
first-level tickets
8x
document reading speed
+18%
forecast accuracy
assistant.azienda.it
Assistente Badil AI
Online
Vorrei sapere lo stato del mio ordine #4821
Ciao Marco 👋 il tuo ordine è in spedizione. Arriverà domani fra le 10 e le 13.
Tracking
📦 Magazzino
🚚 In viaggio
🏠 Consegnato
Posso modificare l'orario?
Certo. Ti passo a un nostro operatore in chat che modificherà la consegna.
Sound familiar?

When AI stops being a buzzword.

01

Many PoCs, zero results

AI experiments that never leave the notebook and produce no value in production.

02

Saturated customer care

Agents flooded by repetitive questions: customers wait, tickets pile up.

03

Documents read by hand

Invoices, contracts, emails and PDFs extracted and re-entered manually into many systems.

04

Decisions without forecasting

Stock, maintenance, no-show: you react instead of anticipating.

Use case 01

24/7 customer care that doesn't feel like a bot.

AI assistants on web, app and WhatsApp that read your catalog, the customer's order and your knowledge base. They answer in your tone, escalate when needed, cut first-level tickets by 45%.

  • Connected to CRM, e-commerce, business systems
  • Configurable tone of voice, languages and fallback
  • Smooth handoff to the agent with full context
assistant.azienda.it
Assistente Badil AI
Online
Vorrei sapere lo stato del mio ordine #4821
Ciao Marco 👋 il tuo ordine è in spedizione. Arriverà domani fra le 10 e le 13.
Tracking
📦 Magazzino
🚚 In viaggio
🏠 Consegnato
Posso modificare l'orario?
Certo. Ti passo a un nostro operatore in chat che modificherà la consegna.
Fattura.pdf
FornitoreAcme S.r.l.
NumeroFAT-2024/0382
Data12/03/2024
Imponibile€ 4.820,00
IVA 22%€ 1.060,40
Totale€ 5.880,40
Badil AI · estrazione
{ "supplier": "Acme S.r.l.", "invoice_no": "FAT-2024/0382", "date": "2024-03-12", "subtotal": 4820.00, "vat": 1060.40, "total": 5880.40, "po_match": "PO-1248", "confidence": 0.98 }
Pronto per ERP Auto-routed
Use case 02

Invoices, contracts, emails. Read and routed automatically.

AI extracts data from documents, reconciles them with orders and master data, loads them into your ERP. 8× reading speed, fewer errors, full audit trail on every decision.

OCR + AI extraction
Auto routing
Audit & confidence
Exception handling
Use case 03

Anticipate demand. Cut waste and no-shows.

Predictive models trained on your historical data to forecast demand, maintenance, no-shows and churn. Decisions move from reactive to proactive, with accuracy measurable in production.

  • Daily forecast delivered in dashboard and via API
  • Automatic alerts on significant deviations
  • Periodic re-training, drift monitoring included
analytics.azienda.it/forecast
Forecast prossimi 8 giorni
Domanda prodotti freschi
AI
Accuratezza
94%
MAPE
6.2%
Risparmio waste
€ 12k/mo
LunMarMerGioVenSabDomLun
Storico Previsione AI
Sales copilot
Pre-meeting brief
Cliente
Hotel Sole 4*
💡 Suggerito dall'AI
Il prospect ha aperto 3 mail su PMS multi-struttura. Proponi inbooking + integrazione channel manager.
Probabilità di chiusura
78%
Use case 04

Copilots that save hours to your team.

Meeting pre-briefs, CRM summaries, suggested next actions, email and proposal generation. AI works alongside people, not instead of them.

Governance

Your data stays yours.

Cloud models with no-training agreements, open models in private cloud or on-prem, EU data residency for sensitive data. You always decide where data lives.

LLMs (OpenAI, Anthropic, open models)
RAG / vector DB
Function calling & agents
MLOps
On-prem & cloud
GDPR & data residency
Typical results

What we measure before and after.

−45%
first-level tickets
8x
document reading speed
+18%
forecast accuracy
100%
data & access control

Want an AI use case with clear ROI?

A 2-hour workshop with our AI engineers to identify and size the first use case.

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FAQ on AI in workflows